Open BST10.00-18.00/BWT10:00-16:00

Closed 24-25 December, Jan 1st 12-16:00







We want your party to be memorable and fun! So we have developed these terms and conditions to help you make the best decisions about your requirements.


Bookings of the Boat House in the Lakeside Cafe are accepted on the understanding that the Hirer, as named on the online booking form, accepts these terms and conditions.


To make a booking click the link at the bottom of this page.



Do you do room hire only?

Yes we do. Please request room only and proceed.



Can we bring our own food?

Yes, if you choose the ‘room hire only’ option, you can bring your own food. It must be consumed in The Boathouse. You will need to bring your own cutlery, cups and plates, or we can supply them for a surcharge. Please choose this option when booking.



Can we bring a birthday cake?

You are welcome to bring your own birthday cake. If you choose ‘room hire only’ option, you will need to bring your own cutlery and plates, or we can supply them for a surcharge. Please choose this option when booking.



Do you provide party bags, decorations and tablecloths?

Please bring your own decorations, tablecloths and party bags. The room comes with tables and chairs only. If needed we can provide white plain paper table cover for a surcharge. Please choose this option when booking.



What about the mess we make? 

Parties can be really messy! We provide cleaning equipment for you to clean up after yourself, or we can do it for you for a surcharge. Please choose this option when booking.


Is the venue accessible? 

Yes, The Boathouse is fully accessible, and we have an accessible public toilet nearby.



Do you have toilets and baby changing facilities?

The Boathouse is very near to the public toilets where there are baby changing facilities.



What happens in case we damage something?

All damages to the building or resources provided (tables, chairs, plates etc) will be charged for.



Do we have access to a kitchen facility?

No, we can only keep your birthday cake in our kitchen in a fridge. The cake must be covered.



Can we use the outside space around The Boathouse?

No, The Boathouse hire is only for indoor use. It is fully climate-controlled. Of course you can use the park which is a public space but not the outside café tables and chairs.



How many people the Boat House can accommodate

Maximum capacity of the Boat House seated 30 people, standing 40.



Can we arrange our own entertainer/ entertainment?

Yes, you are welcome to arrange that to take place inside The Boathouse. The Boat House is not responsible in case any incident between hirer and the third parties.

Any pre-arranged boating party needs to take place before 12 noon.



Can you provide catering?

Please proceed with room hire with catering option.



Do you provide tea and coffee for adults/ parents

Yes we do. Please choose this option when booking.



What if my plans change?

Let us know at least 5 days before if your plans are changing. We will accommodate any changes 5 days before the party date.



Are there cancellation charges?

As long as we receive a notice 5 days before the event, there is no cancellation charge. If you give us less than 5 days notice, we keep 50% of the payment.



How do I pay?

At the end of your choice secure payment windows will pop up, please follow the screen instructions.




We look forward to welcoming you for a fabulous experience in the park for your party.